FAQs

  1. Can anyone enroll in QUiTWORKS–RI? Answer
    QUiTWORKS–RI is open to all Rhode Island residents, regardless of health insurance status.
  2. Can I refer a patient who lives in another state?Answer
    You can refer patients from MA, NH, and RI to QUiTWORKS-RI.  Patients outside of this tri-state area are not eligible for QUiTWORKS-RI services. They can call 1-800-QUIT-NOW (1-800-784-8669) to see what services their state offers.
  3. Is there any cost to the patient or the hospital/health center/practice for QUiTWORKS–RI services? Answer
    There is no cost to patients or referring providers and their organizations. QUiTWORKS–RI services are funded through the Rhode Island Department of Health.
  4. How will I know about my patient’s progress in quitting tobacco use once I refer him/her in QUiTWORKS–RI?Answer
    QUiTWORKS–RI will send up to two status reports to the provider designated to receive reports.
    – Report 1: Faxed to the provider within several weeks of receiving the patient enrollment form. We’ll tell you if we reached your patient and services the patient consented to.
    -Report 2: Faxed within seven months if regarding patient quit status and wether or not they were reached for follow-up.
  5. If a patient comes back at a later date and is still smoking, can I re-refer the patient? Answer
    Yes, it often takes many attempts to quit smoking. You can re-refer your patient and QUiTWORKS–RI will reach out to him/her again. This is a good opportunity to ask your patient about what did and didn’t work in his/her prior attempt to quit smoking.
  6. Can I refer teens to QUiTWORKS-RI?Answer
    Yes! Most long term smokers start before the age of 18, so this is a good time to identify youth smokers. (Surgeon General’s 2012 report)
    -All services are confidential. Patients between 13 and 18 years of age can receive counseling.  Feedback reports will be sent to providers when parental or legal guardian consent is included on the referral form.
    -Youth under 18 years of age can also call the RI Smokers’ Helpline directly at 1-800-QUIT-NOW (1-800-784-8669) or  get help online (www.becomeanex.org or http://www.health.ri.gov/healthrisks/tobacco/index.php).
  7. I’m a pediatrician. How would QUiTWORKS-RI help my patients?Answer
    Second-hand smoke has been linked to both ear infections and asthma in children. Speaking with parents about the dangers of second-hand smoke and referring them to QUiTWORKS-RI to help them quit can lead to healthier children and healthier homes.
  8. How do I make sure this is as easy as possible for me and my staff?Answer
    QUiTWORKS–RI  provides materials to get you started. Also view our how-to videos and workflow recommendations for integrating QUiTWORKS–RI into what you already do. Contact us for additional workflow recommendations or other technical assistance. Remember, everyone in the office can help with QUiTWORKS-RI!

Please email Dana.McCantsDerisier@health.ri.gov for more information on implementing QUiTWORKS–RI.