The Try-To-STOP Resource Center of Rhode Island and the Rhode Island Smokers’ QuitLine

The Resource Center is funded by the Rhode Island Department of Health and operated by JSI Research & Training Institute, Inc. Stopping smoking and the use of other tobacco products is the most important step tobacco users can take to protect their health. Studies show that science based QuitLines are effective and have decreased smoking rates by 20%-30% . The Rhode Island Smokers' QuitLine serves both tobacco users referred by healthcare providers through the QuitWorks program and residents who call directly for support. The QuitLine also responds to calls from friends and family members of tobacco users, health care providers, educators, tobacco control professionals, and the general public.

QuitWorks-RI Telephone Counselor

© Anh Ðào Kolbe 2005

All services through the QuitLine are free and confidential.

Here is what the QuitLine will do:

  • Complete a 10-15 minute intake assessment and brief motivational call with every caller and mail a quit smoking booklet,
  • Offer callers information about becomeanex.org (Additional information for tobacco users and providers can be found at http://www.health.ri.gov/healthrisks/tobacco/index.php), a website for smokers which offers helpful information,
  • Schedule up to five telephone-based counseling sessions with each caller who elects counseling,
  • Attempt to conduct a follow-up evaluation call at seven months with a selection of callers completing an initial intake.

    Counseling Protocol

    Tobacco treatment counseling services are based on Social Learning Theory and teach the client that smoking is a learned behavior and can be unlearned. Counselors work to help clients increase self-efficacy and self-regulation. Motivational interviewing is also employed to help boost client motivation and to help resolve ambivalence around quitting smoking. In addition this approach encourages patients to choose change. Calls follow a “relapse prevention schedule” with more calls scheduled around the quit date itself. Clients are coached in cognitive behavioral strategies for daily application to create a solid quit plan and to prevent relapse. The Rhode Island QuitLine also works with those who have already quit smoking or stopped tobacco use and are in need of support to help stay quit.
    QuitWorks-RI Telephone Counselor

    © Anh Ðào Kolbe 2005

    For clients who choose to continue with counseling, the first counseling call is the most comprehensive session and takes about 45 minutes to complete. The focus of this call is on preparing smokers to quit, developing a quit plan, and setting a quit date. The second session supports the smoker on his/her Quit Day and with his/her Quit Plan. The four follow-up sessions last about 10-15 minutes each and focus on relapse prevention. All sessions are scheduled based on client interest and availability.

    Rhode Island Smokers' QuitLine services are convenient and
    easy to use.

    Services are provided by bi-lingual staff in English and Spanish and through 3rd. party interpretation for other languages. A TTY line for deaf and hard of hearing clients is also available.


    Service hours:

    Monday – Thursday from 9:00am – 7:00pm for inbound calls and, extended hours to 8:30pm for QuitWorks outbound call-backs and counseling sessions.

    Friday from 9:00am – 5:00pm for inbound calls, QuitWorks outbound call-backs and counseling sessions.

    Saturdays from 11:00am-2:00pm for counseling and QuitWorks outbound call-backs only.


    To access services:
    QuitWorks
    Fax referrals to: 1-866-560-9113
    www.QuitWorksRI.org

    General contact information
    Smokers' Quitline and the QuitWorks-RI Program: 1-800-QUIT-NOW or 1-800-784-8669
    Spanish: 1-800-8-DÉJALO
    TTY/TDD: 1-800-TDD-1477 or 1-800-833-1477
    Quit Tips Line (24 hour recorded messages): 1-800-943-8284
    becomeanex.org (Additional information for tobacco users and providers can be found at http://www.health.ri.gov/healthrisks/tobacco/index.php)